If you ever have any questions about our products or your order, you can email, call or visit one of our stores or market stalls.  We love to hear from our customers and our London warehouse team are on hand to answer your calls and help you find the ideal gift or explain more details about our products.

Our retail outlets are listed below but please note that, at the moment, we do not offer our personalisation services in store so if you want a gift personalised please order online.

For web and wholesale customer service and sales enquiries, we're available 9.30am to 5pm Monday-Friday.

Email:       Telephone:  020 7469 7312

Customer Service & Returns Only

Studio Hop
Unit B, Damsel House
Dragonfly Place
London SE4 2FN


Camden Lock Store

East Yard (Unit 7),
Camden Lock Place,
London NW1 8AL
(Open Mon-Sun 10am-7pm)


Portobello Road Market Stall (Saturday Only)

Next to "The World Famous Arcade"
177 Portobello Road
London, W11 2DY
(Saturdays Only - 10am-5pm)


Hay's Galleria Market Stall

Hay's Galleria (Barrow 7),
London Bridge,

Tooley Street,
London, SE1 2HD
(Open Mon-Sun 10am-6pm)


Spitalfields Market, Shoreditch (Sunday Only)

Located next to Giraffe restaurant,
Horner Square,

London, E1 6EW
(Open Sundays Only)



Feel free to submit your query using the form below if you wish and we will get right back to you.  If you are asking about a recently placed order then please include your order number so we can locate your details.